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Frequent Question Answers

Returning Products

If you need to return an item please read our returns page, it helps us deal with the return quicker.

Cancelling an order

If you need to cancel a pre-order please contact us including the order number and the email address your ordered the item with.
If you want to cancel an order for an in stock item please call us if you have an order number to hand that will help us find it quicker.

Deliveries

If you have a tracking number, deliveries via Royal mail can be tracked here and DPD deliveries can be tracked here.

You can get credit from Paypal - you probably shouldn't